A London Regional Airport were investing more than £120m in new terminal facilities and wanted the new cleaning contract to significantly improve the current standards and support the expanded operations. We were engaged to re-procure the cleaning contract to ensure the service was fit for purpose for the new terminal facilities and ancillary buildings
Delivered a new cleaning contract within the revised budget, on time and improved service quality
Successfully managed the exit of the incumbent supplier ensuring a seamless transition which took place on a Bank Holiday weekend, one of the airports busiest time
Managed significant change, ranging from the introduction of market leading technology, elimination of zero hours contracts, fairer pay to cleaners and revitalising the management team
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